FloorFreight

Shipping

Delivery Made Simple

We ship premium flooring to your door across the contiguous United States. Here's everything you need to know.

Free Shipping Over $5,000

Orders over $5,000 ship free to anywhere in the contiguous US. Smaller orders ship at flat rates starting at $99.

$99

1-2 cartons

$199

3-10 cartons

Calculated

11+ cartons

Free

$5,000+

Carriers

How We Ship

LTL Freight

Large orders ship via LTL (Less Than Truckload) freight on pallets. Delivered by semi-truck to your curbside. Best for orders of 3+ cartons.

FedEx / UPS

Small orders (1-2 cartons) and samples ship via FedEx or UPS parcel delivery directly to your doorstep.

Options

Delivery Options

Curbside Delivery

Standard

Delivery is curbside only — the driver will not carry items inside your home. You handle moving it inside.

Liftgate Service

Included

Hydraulic liftgate lowers your pallet to ground level. Included in all freight orders — no extra charge.

Inside Delivery

Not Available

Freight carriers do not carry flooring inside your home. Plan to have help available.

Be Prepared

Delivery Day Checklist

Ensure a semi-truck can access your driveway or delivery location

Have a responsible adult (18+) present to sign for delivery

Inspect ALL boxes before signing — note any damage on the delivery receipt

Do NOT refuse delivery even if boxes are damaged — note it and accept

Clear a space for your delivery — boxes are heavy (30-80 lbs each)

Important: Report damage within 72 hours

Email shipping@floorfreight.com with your order number and photos of any visible damage. The sooner we know, the faster we resolve it.

Peace of Mind

Our Delivery Guarantee

🎬

Film your delivery

Record yourself opening the pallet when it arrives. If anything is damaged, send us the video and we ship replacements — no carrier disputes, no hassle.

See our delivery guarantee →

📋

Damage or freight claims

Report damage within 72 hours with photos or video. We handle the carrier claim — you just send us the documentation.

Read our claims policy →

Timeline

Shipping Timeframes

1-2

Days Processing

3-7

Days In Transit

Delivered!

Coverage

Where We Ship

Contiguous United States

We ship to all 48 contiguous US states. Alaska, Hawaii, and PO Box addresses are not eligible for freight delivery at this time.